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Advance Care Planning

It's all about the conversation.

Your patients should be provided the opportunity to define their healthcare choices. Our team engages patients and loved ones in an ongoing dialogue on important healthcare topics, provides support and helps document wishes. 

Why Is ACP Important
For Patients and
Healthcare Organizations?

Many providers lack the clinical resources or time necessary to engage in sensitive discussions with patients regarding their future care. 

VyncaCare connects patients with compassionate clinicians to facilitate the tough conversations when it matters most, adding technology and ensuring that every single care team member understands the individual's wishes.  


Who Should Have The Conversations About Advance Care Planning? 

Everyone, especially those above 65 and living with serious illness. While Advance Care Planning conversations are appropriate for patients of any age, including young and non-seriously ill, it is crucial upon diagnosis of a severe illness or significant change in health condition. 

How Can VyncaCare Help? 

 

 

Educate patients on options ahead of likely treatment decisions   
Provide patients with an avenue for communicating care choices
Ensure patient's wishes are known by clinicians and loved ones
Avoid unwanted hospital admissions and treatments
Reduce care plan uncertainty in clinical settings
Decrease the overall cost of care

What VyncaCare Delivers

Advance Care Planning - Resources for Patients and Clinicians

We ensure that patient wishes are discussed, documented, and communicated broadly. 

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Services

  • Trained ACP facilitators to provide education and discuss care choices with patients, ensuring completion and improving outcomes
  • Our platform enables patient identification of a healthcare agent and ensures their participation in the ACP process
  • VyncaCare staff completes patient outreach, engages in a series of ACP conversations, and returns documents to the patient's physicians and care teams
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Technology

  • Digital workflow eases administrative burdens of documentation and ensures the outcome is care-concordant and legally valid
  • The patient portal ensures ease of access with the option for facilitated or self-guided advance directives
  • EHR integration allows for convenient retrieval of documents embedded directly into existing workflows
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Support

  • A robust analytics algorithm identifies patients appropriate for ACP conversations
  • Monthly reporting package details outreach and document completion metrics
  • Dedicated account management team supports clinical staff education, best practice adoption, and program sustainability

Who should have the conversations about advance care planning? 

Everyone. Advance care planning conversations are appropriate for patients of any age and can occur upon diagnosis of a serious illness, or earlier based on patient preference. 

How can VyncaCare help? 

  • Educate patients on options ahead of likely treatment decisions      

  • Provide patients with an avenue for communicating care choices

  • Ensure patient's wishes are known by clinicians and loved ones

  • Avoid unwanted hospital admissions and treatments

  • Reduce care plan uncertainty in clinical settings

  • Decrease the overall cost of care

How It Works:

1-2x
VyncaCare facilitators work with the patient to understand and identify their chosen healthcare agent.
4-2x
Advance Care Planning facilitators utilize telehealth technology with patients and educate them regarding the importance of defining care choices.
2-2x
VyncaCare facilitators engage with the patient and their designated healthcare agent to make condition-specific care choices, educating them regarding options as needed.
5-2x
VyncaCare strives to alleviate stressful factors for patients and their loved ones, and facilitators are available when needed.
3-2x
VyncaCare facilitators document and obtain a patient signature on legal advance care planning forms using VyncaCare's state-of-the-art technology.
6-2x
VyncaCare facilitators share the completed document with patients via VyncaCare's 'My Shared Circle' functionality or an alternative method based on patient preferences.

Advance Care Planning Outcomes

37%

Reduction in hospital admissions

53%

Increased hospice utilization

59%

Reduction in ICU utilization

What Our Partners Are Saying

 

Managing members across multiple sites, care settings, and EMR systems present a host of challenges. Care coordination is crucial for those members with a chronic or serious illness as they typically see multiple providers. Even the most skillful care coordinators cannot connect all Advance Care Planning (ACP) documentation across all care settings. These documents often need to be accessed in a timely manner, with full confidence that they are the most recent, active, and legally-valid decree of a patients' wishes. VyncaCare solved this problem.

Triad HealthCare Network

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