Understanding Your Care Journey

Is Palliative Care Right for Me or My Loved One?

Palliative care isn’t necessarily for the end of the road. It’s for when the road gets hard. We are here to help you have More Quality Days at Home

What is Palliative Care?

Palliative care is specialized medical support for people living with serious illness — focused on relief from symptoms, clarity around choices, and care aligned with what matters most. It's not hospice. It’s care and support while you’re seeking treatment. It's not about giving up. It's about getting more:

More clarity

through meaningful conversations — helping patients understand their options and document their goals

More comfort

with expert management of pain, symptoms, and medications to improve quality of life

More control

with emotional, practical, and spiritual support that honors what matters most to each person

Who Benefits Most From Palliative Care? 

If you, or your loved one, have a serious illness and need extra support, you might benefit from Palliative care.

Talk to your doctor and care team about palliative care

Who Qualifies For Palliative Care

Individuals with a serious, or life-limiting, illness and:
Poor symptom control
Recent hospitalization or long-term care admission
Goals of care conflicts
Declining functional status
Extensive care coordination or social needs
What patients qualify?
Patients with Advance Cancer (Stage III or IV)
Patients with Renal Disease (Late stage CKD or ESRD)
Patients with Congestive Heart Failure (CHF)
Patients with Progressive Degenerative Neurological Disorders (MS, MD, Parkinson’s, ALS, Late Stage Dementia)
Patients with COPD
Patients with Advanced Liver Disease (Elevated INR)
Patients with Aids/HIV (CD4 count <200)
Download the Palliative Care Qualification Sheet

Palliative Care Qualification Sheet

A guide for doctors and patients.
Living with a serious illness can be hard, but you don’t have to go through it alone. Vynca is here to provide connection, coordination, clarity and comfort - when it matters most.

Patient stories

What to Expect

Vynca provides expert clinical care that treats more than just the illness — addressing pain, symptoms, emotional stress, and planning for what matters most. We deliver care at your home, on video, or wherever you are. Our team surrounds you with support and 24/7 access to help.
Specialty Physicians - We work with your other doctors

We Work With Your Specialty Physicians

The Vynca clinical team will work with your other doctors. We do not replace the specialists you are working with. Instead we work with them to make sure you get the care you need, while your specialist physicians stay focused on the treatment of your disease. 

You’ll get help with:
Managing pain and symptoms
Talking about future care
Finding helpful programs in your area
Getting mental health or spiritual support
Patient quotes
"There are so many people working together at Vynca, they will make sure that you get the care and referrals that you need"
Patient quotes
"I live in a rural area. Without Vynca advocating for me, I wouldn't have gotten the same level of care"
Patient quotes
"Their mission is to shine for you, and to get you to shine a little bit yourself. I completely trust them"
Patient quotes
"I have a lot of doctors and Vynca has helped streamline and keeping me out of the waiting room and get the care and help that I need"
Patient quotes
"I love the amount of 1:1 personal connections with the doctors, nurses, social workers, and chaplin at Vynca, they are always there to listen"
Patient quotes
"There are so many people working together at Vynca, they will make sure that you get the care and referrals that you need"

Meet your care team

A diverse group of experienced
and compassionate clinicians.

Learn more

How our palliative care helps you

Manage pain and symptoms.

Receive comprehensive, 24/7 care and support alongside your doctors. Our dedicated team of physicians, nurse practitioners, and registered nurses helps relieve your pain and symptoms, reduce treatment side effects, manage medications, and address clinical crises. We help coordinate all aspects of your care.

We offer in-person and virtual visits

Access available benefits.

Our care managers help you find and navigate community and government programs for food assistance, transportation, housing support, and other benefits. We ensure you access the resources you need based on program eligibility.

Address the emotions of serious illness.

Our licensed clinical social workers provide mental health counseling to address the anxiety, depression, and stress that often accompany serious illness. We integrate these services into our healthcare practice, offering strategies to help you experience brighter days.

Serious illness deserves serious care, including your emotional well being.

Compassionate spiritual support

Our experienced counselors and chaplains provide a safe space to explore beliefs, find meaning, and seek comfort. This holistic care addresses emotional and spiritual well-being, bringing peace, alleviating anxiety, and fostering hope. We honor each person's unique needs, helping them navigate their journey with strength and dignity.

Discuss care goals and wishes at the end of life

We facilitate discussions to understand your values, goals, and preferences regarding future healthcare treatment. We will help you and your family complete documents such as advance directives and store them securely for easy access with your care team.

How it works

We make it easy to get started. We can expedite the enrollment process with a few details from you. There is no clipboard with multiple pages to fill out by hand.

1

Click 'Enroll now'

2

Provide your name, birthdate, and contact information

3

Sign a release of information and treatment consent form

4

Schedule your initial visit

FAQs

01. What is Vynca?

Vynca was designed to complement the current healthcare system for those with advanced chronic illness. Today, patients experience rushed and infrequent primary care, if available. No one seems to talk or coordinate with one another. There is very often no care ‘quarterback.’ This can cause more suffering and frustration. 

At Vynca, our specialty is providing extra support alongside your doctors. We believe in addressing the body, mind, and social needs. We offer convenience and care tailored for you. We conduct visits in person, by phone, or by video. We use technology to tailor the right level of care to meet your evolving needs.

01. What health plans does Vynca accept?
  • Medicare Part B
  • Partnership HealthCare Plan
  • Regence/ Cambia
  • Blue Shield of California
  • Alameda Alliance for Health
  • Contra Costa Health Plan
  • Santa Clara Family Health Plan
  • Health Net
  • Imperial Health Plan
  • MultiPlan
  • Molina Healthcare

Contact us if your insurance isn’t here. We sign up new plans monthly.

02. Do I have to give up my treatment or care team to enroll with Vynca?

No. We work with your doctors to support you in your ongoing healthcare. We are an extension of their practice and care.

03. Will my primary care provider change?

No. You can keep your current providers. We help you with clinical, behavioral, and social issues between your doctor visits.

04. Why do I need another care team to help me?

We help you with issues that arise between your clinical visits. We can also help you navigate the complex healthcare system. Please think of us as an extra layer of support. We aim to create more quality days at home for you and your loved ones.

05. What specific services can I expect from Vynca?
  • In-home or virtual visits with clinicians, social workers, or nurses
  • 24/7 care team access with symptom or disease-based treatment
  • Medication or other prescriptions as needed
  • Social needs assessment and assistance with accessing resources
  • Behavioral health and spiritual counseling
  • Advance care planning
  • Post-discharge visits
  • Assistance with managing referrals and appointments
06. How do I sign up?

Please fill out a simple form with some details about you. We will check your health plan coverage and clinical eligibility and then help schedule your first visit.

06. What happens after I sign up?

We’ll check if you qualify for our program. Once this is a go, we’ll schedule your first visit with a member of our care team. We will ensure you have adequate access to a smartphone, tablet, or computer for virtual visits. We can provide smartphones or tablets and internet access for those who qualify.

06. How do I qualify?

You’ll need coverage with one of our participating health plans.

06. What happens during my first visit?

We review your medical records, understand your care, and learn more about your goals and preferences. We create a personalized care plan to meet your needs.

06. Do you communicate with my doctors?

Yes. We talk with your doctors, share care information, and ensure we work together.

06. How much does it cost?

Our service is free for most individuals, depending on your health plan coverage. We can work with you to determine your specific financial responsibility.

06. Can I refer myself or a loved one?

Yes. A physician referral is not required.  Although, we might need approval from your health plan based on your benefits and coverage. If this is the case, we will let you know.