Vynca Team
Imagine running a practice where you have time to address patient and family issues, feel supported, and experience limited if any moral distress in caring for your most complex patients. Now think about the reality: high‑risk, seriously ill patients with frequent ED visits and complex social needs being squeezed into 15–20 minute appointments, creating more stress for your patients, staff, and providers.
When the Status Quo is No Longer Sustainable
As providers, we often feel limited in our ability to change outcomes for our patients, despite all efforts to address their needs. Our healthcare system is not structured to support complex patients between acute issues. It also doesn’t fully meet what these patients need: continuous, proactive, whole-person support anchored in what matters most to them.
Burnout is a huge problem across the healthcare landscape, given all the demands on clinicians to ensure that there’s consistency and ability to provide care to their patients. It’s even more acute an issue if you’re trying to grow your practice and reach additional patient populations, [it] just makes it harder to sustain that clinical workforce where turnover is increased as a result of burnout. – Vynca CEO Darren Schulte, M.D., Hospice News interview
Rather than asking primary care and specialty teams to carry all of this alone, it helps to reframe the problem. Complex patients don’t need a different doctor. They need a broader, integrated care team.
Palliative Care is Not Hospice
Palliative care helps people live better with serious illness, while hospice helps people live as well as possible at the end of life. Serious illness means any health condition that carries a high risk of mortality, negatively impacts a person's daily functioning or quality of life, and/or places significant strain on their caregivers. At Vynca, we deliver this support through a hybrid model of in‑home and virtual care that wraps around your patients and their families—without disrupting the relationships you’ve already built.
Our interdisciplinary care teams include prescribing clinicians, nurses, social workers, behavioral health specialists, and chaplains. Together, they can help with:
The goal is not to replace you, but to extend your reach—especially for those complex, high-risk patients you know are one relapse, one breakdown, or one bad week away from the ED.
Closing Gaps Before They Become Crises
With continuous touchpoints and technology that “sees what others miss,” Vynca can identify changes earlier—worsening symptoms, missed medications, isolation risk, new transportation barriers—and intervene before a problem becomes an emergency. That means fewer ED visits and inpatient admissions, more stability at home, and more time for you to focus on the work only you can do.
Our healthcare system is not working, especially for people with serious illness who do not feel supported between acute exacerbations. Vynca adds a layer of additional support for patients and families by delivering care through an interdisciplinary team, collaborating with community providers, and addressing critical issues proactively wherever patients prefer to be seen. – Jill Schwartz-Chevlin, MD, MBA, FACP, Vynca Chief Medical Officer
Palliative Care: A Better Experience
When high-risk patients have the right support, their experience of care changes. They feel heard, understood, and guided—not left to navigate serious illness alone. Families have a partner in decision‑making. Providers have confidence they have eyes and ears in the home for their most vulnerable patients between visits.
For Vynca, this is what serious illness care should look like: a coordinated, proactive approach that helps people stay out of the hospital and regain control of their lives—while easing the operational and emotional burden on care teams.
If you care for patients who are frequently in crisis or at risk of frequent Emergency Room visits, they may benefit from an added layer of support. Vynca partners with physician and specialist practices to deliver community-based, tech‑enabled palliative care, surrounding your patients with proactive, interdisciplinary, in-home care while keeping you informed and in the lead.
To learn whether a patient in your practice might be a good fit, connect with our team or submit a referral through your usual process. Together, we can help your patients avoid preventable crises while your team focuses on what they do best.